Soft Skills, Hard Numbers
Executives often dismiss psychological safety as a feel-good initiative. But hiding mistakes and silencing concerns costs real money. Here is the hard financial math behind structurally overloaded hierarchies.
Executives often dismiss psychological safety as a feel-good initiative. But hiding mistakes and silencing concerns costs real money. Here is the hard financial math behind structurally overloaded hierarchies.
We ask our People Leads to perform a mathematical and psychological miracle. Building trust takes roughly 1.5 hours per employee per week. With large spans of control, this expectation structurally collapses.
You cannot easily have psychological safety when the person coaching you through your mistakes is the same person who decides if you can pay your mortgage. It is a massive structural conflict of interest.